An uncompromising commitment to quality
ETS develops, administers and scores more than 50 million tests annually — including the TOEFL® and TOEIC® tests, the GRE® General and Subject Tests and the Praxis® tests — in more than 180 countries, at more than 9 000 locations around the world.
In addition to assessments, ETS conducts educational research, analysis and policy studies and develops a variety of customised services and products for teacher certification, English language learning and elementary, secondary and post-secondary education.
The International Organization for Standardization (ISO) certification
ETS has been certified by the International Organization for Standardization (ISO) for meeting ISO standards for quality excellence.
ETS policies, procedures and systems were audited by third-party certification body DEKRA Certification, Inc., to be awarded the ISO certification. ETS also was evaluated on multiple quality management principles, which included a strong customer focus, the role of top management, the process approach and continual improvement.
The ISO certification shows that ETS complies with global standards for quality and does outstanding work in producing the highest quality products and services for individuals, parents, teachers, educational institutions, businesses and governments worldwide.
We serve individual students, parents, institutions and government agencies
We do this by:
- Listening to educators, parents and critics
- Learning what students and their institutions need
- Leading in the development of new and innovative products and services
More than 3 200 employees work at ETS's offices throughout the United States and the world. Of these, more than 2 300 of our professional staff have training and expertise in education, psychology, statistics, psychometrics, computer sciences, sociology and the humanities. Almost 1 000 have advanced degrees, and 390 hold doctorates. 1 150 employees support ETS's wholly owned subsidiary Prometric™.
ETS Global B.V.’s services to education and assessment are rooted in the core capabilities of ETS Research. ETS’s experts in research and assessment help individuals, educators and government agencies around the world find new ways to advance learning through customised, innovative assessment solutions.