My Score
If you did not log in or create an account during your purchase, we invite you to click on the "My Account" button in the "Your ETS Global invoice is now available" and "Your score is now available" emails sent by ETS Global to link your order/registration to your online account using the same email address you used for registration..
Only after this step will your purchase order be linked to your account and you will be able to access all available features. From your online account, you will be able to see and change your picture, access the Examinee Handbook, see your online score in the "Past tests" section.
ETS Global uses two different types of scoring methods depending on the test format:
- human scoring for open-question tests
- automated scoring for multiple-choice test questions
For more information on the scoring methods used for each test, please visit ETS' website.
Your digital score report will be available on your online account in the “Past tests” section.
If you ordered any printed documents such as paper score reports and/or certificates, these will be sent to the address specified on your order.
Please enquire with your academic institution or training center if your took your test through one of these organizations.
TOEIC® Listening and Reading
With remote procroting
- 7 calendar days* after the test date
In a test center:
- Online (on a computer or tablet): 3 to 5 hours* after the end of the test
- Paper-based: 10 to 15 calendar days** after receipt of the answer sheets
- Paper-based with Express Scoring: 2 to 5 calendar days** after receipt of the answer sheets
TOEIC® 4-Skills
With remote procroting and at a test center:
- 7 calendar days* after the test date
TOEIC® Speaking and Writing
In a test center
- 7 calendar days** after the test date
TOEIC® Bridge
In a test center
- Online (on computer or tablet): 3 to 5 hours* after the end of the test
- Paper-based: 7 calendar days** after receipt of the answer sheets
- Paper-based with Express Scoring: 3 calendar days** after receipt of the answer sheets
* These scoring times are not guaranted in the event of technical problems or unexpected maintenances. If any of these events occur, the score will be delivered as soon as possible.
** Estimations based on a postal shipment and can vary depending on the test location.
Working days: excluding Saturdays, Sundays and public holidays.
GRE®
Please read the following page for information about GRE scores.
TOEFL iBT®
Please read the following page for information about TOEFL iBT scores.
TOEFL ITP®, TOEFL Junior® and TOEFL Primary®
The results will be made available to your academic institution or training center within a maximum of around 15 working days*.
If you have still not received anything, please contact the organization through which you took the test.
* Estimations based on a postal shipment can vary depending on the test location. Working days: excluding Saturdays, Sundays, and public holidays.
Score Reports are only sent by post. In addition, you can find your score on your online account. Scores will not be communicated by phone nor email.
The Score Report is the official document acknowledging your English proficiency. It is included in the price of the test.
You will receive a Certificate of Achievement upon request. This document is presented as a diploma featuring the name of the test taker and its test score.
ETS tests should not be considered as “pass-or-fail” tests. Our tests ensure test takers to reliably and objectively demonstrate their English skills. Institutions establish their own English proficiency selection criteria by setting a minimum TOEIC or TOEFL score to reach, as not all positions or academic programmes require the same English proficiency level. Our tests are used as a scale to help institutions compare fairly the level of each candidate.
We invite you to contact your institution/company to find out about the required TOEIC/TOEFL score.
Your results will vary depending on the number of questions you will have answered. You will not be penalised for answering questions wrong. Try to answer every question to the best of your ability.
Because English-language skills may improve or decline over time, ETS Global and Representatives will re-issue and confirm score results for 2 years after taking the test.
You would need to provide a scanned copy of the score report in question by email.
We will do our best to come back to you with an answer within 7 days from your request.