Most Frequently Asked Questions
If you did not log in or create an account during your purchase, we invite you to click on the "My Account" button in the "Your ETS Global invoice is now available" and "Your score is now available" emails sent by ETS Global to link your order/registration to your online account using the same email address you used for registration..
Only after this step will your purchase order be linked to your account and you will be able to access all available features. From your online account, you will be able to see and change your picture, access the Examinee Handbook, see your online score in the "Past tests" section.
GRE®
Please read the following page for information about GRE scores.
TOEFL iBT®
Please read the following page for information about TOEFL iBT scores.
TOEFL ITP®, TOEFL Junior® and TOEFL Primary®
The results will be made available to your academic institution or training center within a maximum of around 15 working days*.
If you have still not received anything, please contact the organization through which you took the test.
* Estimations based on a postal shipment can vary depending on the test location. Working days: excluding Saturdays, Sundays, and public holidays.
The accommodation request procedure consists of 3 stages:
- Send us the completed accommodation request form, together with the required supporting documents (specified on the form).
- Receive your agreement letter
- Your registration for the test.
All requests must be made at least 4 weeks before the test date. Please visit our Mission Equity page for more information.
Yes, you can make a request for a specific accommodation. To do so, please download the form and fill out the "Other accommodation" section. Find out more about ETS Global's Mission Equity.