ETS is committed to delivering accessible digital products and services in alignment with national and international legislation, including the European Accessibility Act. We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and continuously work to improve usability and inclusion for all users.

Our dedicated accessibility team plays a leading role in advancing digital accessibility through both standards-compliance and user-centered design.

Feedback and Contact

If you encounter any barriers while using our websites or products, please contact our accessibility team: Email: accessibility@etsglobal.org

We will respond within 5 business days.

If you are a user in the EU and are not satisfied with our response, you may escalate the matter to the relevant enforcement body in your EU country. A list of national monitoring and enforcement authorities is available here: Member States' bodies in charge of monitoring the Web Accessibility Directive | Shaping Europe’s digital future (External Link).

If you are seeking information about requesting accommodations for ETS assessments, please visit our Mission Equity page.